The digital backbone for asset management
NIC Asset
Management Platform
One system for asset inspection, service delivery, and customer relationship management — across every NIC service line.
08
Service Packs
24
Customer Portfolios
25 / 296
Taxonomy Dimensions / Values
10
Rule-of-10 Stages
See it in motion
What it covers
The Service Packs
Eight coordinated packs span the full asset lifecycle — from first inspection through capital re-investment.
01
Visual Inspection
Baseline roof condition capture, defect taxonomy, and the 17-step field-to-report workflow.
02
Diagnostic Inspection
Instrumented investigation: infrared scans, nuclear-gauge moisture surveys, core-cut sampling.
03
Coatings Inspection
Coatings condition assessment across the building envelope.
04
Leak Response
Rapid leak triage, dispatch, and resolution tracking.
05
Roof Repair Coordination
Quote-to-repair project coordination driven by inspection findings.
06
Service Agreements
Recurring maintenance cadence and coverage management.
07
Warranty
Active warranty coverage tracked across the asset portfolio.
08
Capital Planning
Long-range capital re-investment planning and Strategy Team routing.
The maturation model
Built on the Rule of 10
Every customer relationship matures along ten stages — from first Discovery to enterprise-wide National Asset Governance. Stage 6, Gold Standard Enrollment, is the inflection point where reactive service becomes a managed program. The platform tracks each customer × service line against this model and surfaces the next maturation move on every dashboard.
- 1Discovery
- 2Asset Assessment
- 3Condition Verification
- 4Immediate Stabilization
- 5Restoration Project
- 6Gold StandardGold Standard Enrollment
- 7Digital Reporting & Dashboards
- 8Multi-Asset Integration
- 9Strategic Partnership
- 10National Asset Governance
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Access the customer portfolio, live inspections, and the full asset management workspace.